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Samsung refrigerators error codes

10 refrigerator error codes for Samsung refrigerators, what each one means and what to try, paraphrased from Samsung's own source. Codes vary by model, so confirm in your own manual.

All codes

AP

What it means: The refrigerator is acting as an access point so it can be set up for Wi-Fi features such as SmartThings. You can usually fix this yourself.

What to try

  1. The code will go away once setup is complete, or after some time if setup does not complete.

21E

What it means: Freezer fan error: the fan is not turning, usually because it is frozen up. This one often needs a licensed technician.

What to try

  1. Defrost the unit, or request service.
  2. Do not leave the door open, and check for a gap in the door gasket.

22E / 22C

What it means: Fridge fan error, which can be caused by running the refrigerator with the door left open too long. This one often needs a licensed technician.

What to try

  1. Unplug the refrigerator and leave the doors open for a few hours, then plug it back in and close the doors.
  2. If the error returns, request service.

41C

What it means: Family Hub software needs an update. You can usually fix this yourself.

What to try

  1. Update the Family Hub software.

76C

What it means: Water is detected in the Autofill compartment.

The manufacturer page gives no steps for this code.

85C

What it means: Low voltage was detected on the power source, for example after a brief power outage. You can usually fix this yourself.

What to try

  1. Press and hold OK for 3 seconds to clear it.

83E / 85E / 86E

What it means: Voltage or power error, for example after a power surge or brown out. This one often needs a licensed technician.

What to try

  1. Unplug the refrigerator or turn off power at the circuit breaker for 60 seconds, then turn it back on.
  2. Request service if the code returns.

PC ER / PC CH

What it means: Communication error between components in the refrigerator; it can occur after a recent power surge or if the doors are not properly connected. This one often needs a licensed technician.

What to try

  1. Unplug the refrigerator or turn off power at the circuit breaker, then restore power.
  2. Request service so a technician can disconnect and reconnect the wire harness above the door.

OF OF / O FF

What it means: Cooling Off (demo) mode is on, so the fridge is not cooling. You can usually fix this yourself.

What to try

  1. Press and hold the top two buttons on the panel for 5 to 8 seconds to turn cooling back on.

5E / 8E / 14E / 33E / 39E / 40E / 84C

What it means: Fridge defrost sensor, ice maker sensor, ice pipe heater, ice maker function, ice room fan or compressor lock error. This one often needs a licensed technician.

What to try

  1. Request service.

Source

Brand names and model names are trademarks of their owners. Costolio is not affiliated with or endorsed by any manufacturer.

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