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Samsung washers error codes

14 washer error codes for Samsung washers, what each one means and what to try, paraphrased from Samsung's own source. Codes vary by model, so confirm in your own manual.

All codes

1E / LE / 1C / LC

What it means: Water level or leak sensor error: moisture is where it should not be, or the sensor has a fault. You can usually fix this yourself.

What to try

  1. Look for evidence of a leak; leaks can be so small they go unnoticed, and fixing the leak will fix the error.
  2. Unplug the washer or flip the circuit breaker for the washer for 1 minute, then restore power and try to run a cycle.
  3. If the holder that keeps the drain hose against the washer is missing, service is required.

4C / 4E / nF

What it means: Not filling: water is not entering the washer correctly. You can usually fix this yourself.

What to try

  1. Connect hot to hot and cold to cold.
  2. Make sure the hoses are not bent or kinked.

4C2 / 4E2 / nF1

What it means: Hot/cold error: the cold supply is very hot because the hoses are swapped. You can usually fix this yourself.

What to try

  1. Connect the cold supply to the cold inlet and the hot supply to the hot inlet.

5C / 5E / nd

What it means: No drain error: water is not draining from the washer at the correct speed (or at all). You can usually fix this yourself.

What to try

  1. See Samsung's guide for a washer that is not draining.

OE / OC

What it means: Overflow: there is too much water in the washer. This one often needs a licensed technician.

What to try

  1. See Samsung's guide for more information.

bE2 / 6E2 / E2

What it means: A button is stuck or reads as constantly pressed. You can usually fix this yourself.

What to try

  1. Power off, then press and work each button around its edges before releasing.
  2. If it continues, request service.

9C1 / 9C2 / PF

What it means: Voltage error: an irregularity in the electrical current being supplied to the washer. PF (power failure) also shows if the power went out before the washer powered itself off. You can usually fix this yourself.

What to try

  1. Make sure the washer is on its own circuit and not on an extension cord.
  2. If the code continues, request service.

dE / dC / dL / LO

What it means: Door error: the door is not detected as closed and locked. You can usually fix this yourself.

What to try

  1. Check that nothing is caught in the door and close it firmly.
  2. If the door or latch is damaged, request service.

SdC / 5dC

What it means: The detergent drawer is not fully closed. You can usually fix this yourself.

What to try

  1. Close the detergent drawer completely; it will click when it is completely closed.

Sud / Sd

What it means: Excessive suds: the washer stops for a short period to let the suds dissipate. It is caused by an incorrect use of detergent. You can usually fix this yourself.

What to try

  1. Wait: the cycle will automatically continue afterwards.
  2. See Samsung's guide on detergent usage.

ddC / dC3

What it means: The Add Door is not detected as closed and locked. You can usually fix this yourself.

What to try

  1. Check that nothing is caught in the Add Door and shut it firmly.

Ub / UE / Ur

What it means: Unbalanced load in the tub (Ur means the washer is retrying). You can usually fix this yourself.

What to try

  1. Untangle and spread the laundry out, close the door and restart.

Cb / C6

What it means: Calibration mode, used to recalibrate weight sensing; not a fault. You can usually fix this yourself.

What to try

  1. Let calibration finish; it is normally run at the end of installation.

dn

What it means: The washer is downloading an update. You can usually fix this yourself.

What to try

  1. Keep it powered on; the update takes about 15 minutes.

Source

Brand names and model names are trademarks of their owners. Costolio is not affiliated with or endorsed by any manufacturer.

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